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Help with PDF files

PDF stands for Portable Document Format. It is a universal file format that displays the fonts, images, graphics and layout of a document, regardless of the application and platform used to create it.

It ensures that a document on screen will look exactly the same when printed out. Downloading a document in this way saves time, money and resources, as there is no delay while you wait for it to be posted to you and NHS departments do not need to print such large quantities of documents.

In order to view and print a PDF document, you may need to download the free PDF viewer from the Adobe website. Most computers come with the free Adobe Reader software as standard.

Download Adobe pdf reader - Opens in new window


You can find further guidance on tools and information to increase the accessibility of PDF documents on the Adobe site


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Use of Copyright material

The text on this website may be reproduced free of charge in any format or medium, provided it is reproduced accurately and not used in a misleading context.

Where any of the items on this website are being republished or copied to others, you must receive our permission in writing, identify our website as the source of the material, and acknowledge its copyright status.

You will also need to clarify how you will make sure any content you publish is kept up to date in line with our maintenance process. If you would like to make use of material from our website, contact us through the IT service desk 0118 982 2800 to tell us where and how you plan to use it.

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The images on this website are copyright of WebTeam. No images may be reproduced in any format other than for fair comment (for example, screen grabs for training).

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We encourage visitors to establish links to this site, you do not need permission to do so.

All links from this website are selected using our links policy. Links are provided for information and convenience only. We cannot accept responsibility for the sites linked to, or the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply lack of endorsement.

You must not use the NHS logo, or any other Logo to link to our site without prior permission.


Every effort is taken to ensure that the information contained in this website is both accurate and complete.


We cannot guarantee uninterrupted access to this website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.

Intellectual Property

The names, images and logos identifying [owning organisation] are the proprietary marks of the NHS. Copying our logos and any other third party logos accessed via this website is not permitted without the prior approval of the relevant copyright owner.

Virus Protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system that may occur while using material derived from this website.


Our websites do not store or capture personal information, but merely log the user's IP address * that is automatically recognised by the web server.

We do not use cookies for collecting user information, but they may be used to aid navigation of the site, and we will not collect any information about you except that required for system administration of our web server.

This system will record your email address and other information if volunteered to us by you. This shall be treated as proprietary and confidential. It may be used for internal review and to notify you about updates to this website. We will not release your email address to anyone, and access to address lists are controlled.

If you have any questions or comments about this statement or the content on this site, please contact us at this email address: webteam@berkshire.nhs.uk

*IP Address

Every machine on the Internet has a unique identifying number, called an IP Address. A typical IP address looks like this: